How do I activate my Exchange mailbox? (Exchange)

How do I activate my Exchange mailbox? (Exchange)

After you have ordered your Exchange mailbox (or Business email as we call it) and your order has been completed, you can activate it by following the steps below:

  1. Log in your hosting control panel (

  2. Navigate to the horizontal menu at the top. Click on 'My products'.

  3. From the menu search for and click on 'My Email Addresses'.

    My products

  4. Find the domain name that will use the exchange mailbox. Is its type Business? If no, you need to order the service in addition. If yes, click on its corresponding button 'Management'.

    Select the domain name

  5. From the menu on your left-hand side, choose 'Mailboxes'.

    Email hosting details

  6. To create your mailbox, click on the '+ Add Mailbox' button.


  7. Fill in the form and 'Create mailbox'.

    Create mailbox Form Create mailbox

  8. This message will show if you did it right: The mailbox has been successfully added.

    The mailbox has been successfully added

  9. Test your mailbox right away through the webmail address that appears in the same screen.

    Webmail address Webmail

  10. Hint: If you have any troubles, make sure your DNS is set up right – check the details in your activation email. If it is not, change your records with the domain name registrar, allow some propagation time, and try again. Let us know if you have any further issues.